Path: WooCommerce → Bright Plugins → Deposit Settings → Email Templates
Use case#
Customers expect clear communication after placing a deposit. With branded deposit emails, they always know what they paid, what’s left, and when the balance is due–which lowers cancellations and support tickets and speeds up fulfillment.
What you can achieve#
- Immediate clarity after checkout: “New Deposit Order” confirms the order and the amount paid as a deposit.
- On-time collections: “Upcoming Deposit Payment Reminder” nudges customers before the due date so balances are paid on time.
- Zero-balance confirmation: “Fully Paid Deposit Order” confirms the order is paid in full and ready to move forward.
- Operational visibility: Admin versions of the same emails keep your team in the loop for faster handling.
(Templates available exactly as shown in your plugin)
- New Deposit Order – Customers / Admin
- Paid Deposit Order – Customers / Admin
- Upcoming Deposit Payment Reminder – Customers
- Upcoming Payment Deposit Reminder – Admin
- Fully Paid Deposit Order – Customers / Admin
How to set it up (fast)#
- Open Email Templates and click the template you want to configure (e.g., New Deposit Order – Customers).
- In the WooCommerce email screen, set Enable, edit Subject, Email heading, and (if needed) Additional content.
Keep copy short, action-oriented, and consistent with your brand. - Use Preview to check layout and send a test email.
- Save. Repeat for the reminder and fully-paid templates.
- Make sure your timeline is defined in Deposits → General Settings (e.g., Days to pay installment, Days before due) so reminders trigger at the right time.
Copy you can use#
New Deposit Order – Customers
Subject: New Deposit Order: #{order_number}
Heading: New Deposit Order: #{order_number}
Additional content (short): Thanks for your order. We've recorded your deposit. Details are below.
Upcoming Deposit Payment Reminder – Customers
Subject: Reminder: Your balance is due for Order #{order_number}
Heading: Upcoming Deposit Payment
Additional content: Your remaining balance is due soon. Use the link below to complete payment.
Fully Paid Deposit Order – Customers
Subject: Order #{order_number}: Balance Paid
Heading: Payment Complete
Additional content: Thanks! Your order is now fully paid. We'll proceed with fulfillment.
Keep variables exactly as your editor provides them. Use the store’s date and currency formats for clarity.
Result#
Customers stay informed at each step, pay on time, and trust your process. Your team receives the corresponding admin emails and can process orders without chasing information.
Updated on April 16, 2026 · Need help? Open a support ticket