Refund Policy

If you believe that buying a product was not the right decision and the product you have purchased is not the most suitable for your needs, we want to make things right.

Refund windows

• Yearly products: Bright Plugins will reimburse the full price paid on request within 30 days of purchase.
• Monthly products: Bright Plugins will reimburse the full price paid on request within 14 days of purchase.

No refunds are provided after the refund period (30 days for yearly products, 14 days for monthly products) from your date of purchase.

How to request a refund

Refund requests are to be sent via ticket to our Support help desk. To receive a quick answer, please let us know that you would like a refund, with a clear explanation of why you are not happy. We love to know where things went wrong or how we can improve our work.

What is not refundable

• Refunds for more than two plugins.
• License renewals, which you can cancel easily anytime before the deadline directly from your My Account page.
• Requesting a refund for the same product twice.
• Renewal payments. We send a reminder email one month before the renewal date so you can cancel in time.

Related policies

See the full Terms and Conditions for license, subscription, and renewal details, and our Privacy Policy for how we handle your data.