Is this available in Free versions?#
No. Combining pre-orders + deposits requires Deposits Pro and Pre-Orders Pro.
Why do I need both Pro plugins?#
They were built separately. The compatibility to use deposits on pre-orders exists only in the Premium versions of both.
How do I set it up (quick)?#
Enable Pre-Order on the product and set the availability date. In Deposits, set type (percentage or fixed), value, and mode (mandatory/optional). Ensure the product (or variation) has Deposit enabled.
What happens to emails?#
Emails follow WooCommerce statuses. After checkout, orders often land in On-hold/Pending (unpaid). When the balance is paid near availability, the order moves to Processing/Completed and those emails are sent.
Order shows “unpaid” — is that normal?#
Yes. In this flow the order typically stays unpaid until the outstanding balance is captured at/near the availability date.
Can I choose when taxes, shipping, and fees are charged?#
Yes (Pro). You can collect them with the deposit or with the final payment.
Does it work with variable products?#
Yes. Enable Pre-Order and Deposit per product/needed variations, and set the availability date.
Can I set different deposit amounts per product/variation?#
Yes. Global settings can be overridden at the product or variation level.
What if the availability date changes?#
Update the date on the product and notify customers. The deposit remains; the balance is due on the new date.
How do cancellations/refunds work?#
Follow your store’s refund/cancellation policy for deposits. You can refund the deposit or convert it per your policy.
Any best-practice messaging on the PDP?#
Add a short note: “Reserve today with a deposit. Pay the balance when available.” Show PRE-ORDER badge and the availability date.
Optional Note (Membership)#
If you prefer a broader toolkit, our Club-Membership includes access to 19 plugins. It may be more convenient than purchasing two plugins separately just an option to consider.
Updated on April 22, 2026 · Need help? Open a support ticket