Use Case: Courses, workshops, and memberships often require upfront commitment, but customers may not want to pay the full price at once. With flexible deposits, you can let them secure their spot with a partial payment and complete the balance later.
Why Offer Flexible Deposits #
- Encourage more sign-ups by lowering the initial payment barrier.
- Secure customer commitment for high-value services (training, coaching, memberships).
- Manage recurring income while keeping customers engaged.
How It Works #
1. Enable Deposit Mode #
In General Settings, enable deposits globally or per product. For courses and memberships, this ensures that a deposit can be applied instead of requiring the full payment upfront.
2. Configure Deposit Type #
Choose whether the deposit will be:
- Percentage (%) of the course or membership price.
- Fixed amount ($) that secures access.
Example: A $500 training course can require a 20% deposit ($100) upfront.
3. Product Page Setup #
On the course or membership product page, customers will see:
- Option to pay the deposit.
- Option to pay in full (if enabled).
This flexibility increases conversions while giving customers control.
4. Checkout and Confirmation #
At checkout, the system will calculate and display:
- Deposit amount.
- Balance remaining.
- Due date for the next payment.
Both customer and admin receive confirmation emails with these details.
Example #
- Course Price: $500
- Deposit (20%): $100 paid at checkout
- Balance Remaining: $400 due later
Notes #
- In the Free version, you can allow deposits globally or per course/membership product.
- In the Pro version, you also get:
- Exclusions (e.g., exclude discounts from deposits).
- Automatic reminder emails before balance due.
- Customizable labels to match your course/membership branding.