Quick Summary#
Define a global default status for all new orders, or map a default status per payment gateway (Bank transfer, Check, COD, etc.).
1) Global Default Status#
Open: Bright Plugins → Order Status Settings → General Settings.
- Select the Default Order Status from the dropdown.
- This status will be automatically applied to every new order (unless overridden by gateway mapping).
(Processing, Completed, Cancelled, etc.).
ALT: Default Order Status dropdown in General Settings.
Caption: “Choose the default order status applied to all new orders.”
2) Default Status by Payment Gateway#
Open: Bright Plugins → Order Status Settings → Payment Methods.
- Each payment gateway (Direct Bank Transfer, Check Payments, Cash on Delivery, etc.) shows its own dropdown.
- You can select a default order status per gateway.
- Example: Bank Transfer → “Awaiting Transfer”, COD → “Processing”.
(Bank Transfer, Check, COD).
ALT: Payment Methods screen with dropdowns for each gateway.
Caption: “Set a specific default status for each payment method.”
Best Practices#
- Use Pending Payment or a custom “Awaiting Transfer” for manual payment methods like Bank Transfer or Check.
- Use Processing for instant methods like Cash on Delivery.
- Keep the global default as a safe fallback (e.g., Pending Payment).
Troubleshooting#
- Gateway not showing? It may not be compatible with the free version.
- Status not applied? Double-check you saved changes and cleared any caching.
Updated on April 17, 2026 · Need help? Open a support ticket