- Review General Settings and Payment Methods.
- Create one custom status (Title, Slug, Icon, Color).
- Confirm it appears in Orders; optionally enable its email.
Before you begin#
If you need help installing/activating plugins, see:
How to install and activate Bright Plugins add-ons
1) Where to find the settings#
Open Bright Plugins → Order Status Settings. You’ll see two tabs:
- General Settings: choose the Default Order Status for new orders.
- Payment Methods: (optional) map gateway → status.
2) Create your first custom status (quick view)#
Path: WooCommerce → Orders → Order Status → Add New.
Fill in:
- Title — e.g., Packing
- Slug —
packing(lowercase, no spaces) - Icon / Color / Text background — visual identity for the badge
- Add to actions on orders page — ON
- Add to bulk actions list — ON
- Email Notification — ON if you want to notify customers
3) Verify it in Orders#
Go to WooCommerce → Orders and confirm:
- The Status column shows your new badge on at least one order.
- The Bulk actions menu and the single-order Actions menu include your new status.
4) (Optional) Enable the status email#
- In the status form: set Email Notification = ON and choose Recipient (Customer/Admin).
- In WooCommerce → Settings → Emails: open the template for that status and edit Subject, Heading, and Additional content.
Notes & limitations#
- If your theme overrides Orders/Emails templates, ensure it still calls the standard WooCommerce hooks.
- Paid Status affects reports/analytics; only enable it for statuses that truly mean “paid”.
- For multilingual sites (WPML/Polylang), translate Title and email templates.
Quick troubleshooting#
- Status not visible in Orders/menus: enable Add to actions and Add to bulk actions in the status.
- Emails not sending: confirm Email Notification = ON and that the email is Enabled in Woo → Emails; test with a new order.
- Default/gateway mapping not applying: re-save General / Payment Methods and create a fresh test order.
Updated on April 17, 2026 · Need help? Open a support ticket