Quick Summary #
- Enable Paid Status to treat an order with this status as paid.
- Enable Download Access to allow customers to download digital files when this status is applied.
- Use these only if they match your store’s business logic.
Open the status editor #
Go to WooCommerce → Orders → Order Status → Edit (choose a status) or Add New (create one). Scroll to the advanced options section.
ALT: Status editor showing Paid Status and Download Access toggles.
Caption: “Advanced options for treating a status as paid or granting downloads.”
Paid Status #
When this toggle is ON, WooCommerce will treat the order as paid when moved into this status.
- Use it for statuses that come after payment (e.g., Awaiting Shipment).
- Avoid enabling it on pre-payment stages (e.g., Pending Deposit).
ALT: Toggle ON for Paid Status.
Caption: “Enable Paid Status if this stage confirms payment.”
Effects of enabling Paid Status #
- Marks the order as paid in WooCommerce logic.
- Stock is reduced for the items if not already reduced.
- Status can appear in reports as part of completed sales (if reporting is enabled).
Download Access #
When this toggle is ON, customers gain access to digital downloads linked to their order once it enters this status.
- Useful for statuses like Ready for Download or Delivered.
- Do not enable if the order should not yet grant access (e.g., Awaiting Review).
ALT: Toggle ON for Download Access.
Caption: “Grant customers download rights when this status is applied.”
Effects of enabling Download Access #
- Customer receives permission to download files tied to the order.
- If combined with Paid Status, it fully mimics WooCommerce’s Completed behavior.
- Can trigger download email notifications if configured.
Best practices #
- Only enable Paid Status for workflow stages where payment is confirmed.
- Use Download Access for digital stores to control exactly when downloads unlock.
- If both are ON, the status behaves almost like Completed but retains your custom label.
- Test with a dummy order before rolling out to production to avoid giving early access.
Troubleshooting #
- Download links not appearing: ensure Download Access is ON and the order contains digital products.
- Stock not reduced: verify that Paid Status is ON and WooCommerce stock management is active.
- Reports not updating: check if the status is also set to Display in Reports (another option in the editor).