Quick Summary#
- Control reporting per status with a single checkbox: Display in Reports.
- When enabled, orders in that status contribute to dashboards/metrics.
- When disabled, they are excluded from totals and statistics.
Is this available in the Free version?
No. “Display in reports” is available only in the PRO version.
Open the reporting control#
Edit the custom status options and locate the Display in Reports checkbox.
Remember to Save after changing this option.
ALT: Custom status editor showing the Display in Reports checkbox.
Caption: “Include or exclude this status from reports.”
Include or exclude a status#
- Enabled: orders with this status appear in reports, affecting counts/metrics.
- Disabled: they’re ignored by reports.
ALT: Display in Reports checkbox toggled OFF vs ON.
Caption: “Toggle whether this status affects metrics.”
Verify in Analytics/Reports#
After saving the status, open your reports to confirm inclusion/exclusion.
- Use status filters to show the custom status.
- Confirm order counts (and revenue if your setup treats that status as paid).
- Compare before/after toggling the checkbox.
ALT: Reports view with the custom status filter selected.
Caption: “Filter by your custom status to validate.”
Best practices#
- Enable for final, customer-visible stages you want reflected in KPIs.
- Keep internal transitions out to avoid inflating totals.
- If your analytics treats that status as paid, make sure that reflects your real process.
Troubleshooting#
- Status not in filters: save the status, refresh reports, and ensure analytics cache is cleared.
- Totals look off: check whether the status should be included; toggle Display in Reports accordingly.
- No change after enabling: verify date range, selected filters, and that you have orders in that status.
Updated on April 17, 2026 · Need help? Open a support ticket